Privacy Policy

Last updated:

1. Overview

LV Auto Scan & Key ("we", "us", or "our") collects, uses, and protects your information when you use our website, submit a service request, or communicate with us.

2. Information We Collect

• Name, phone number, and email address
• Vehicle details (year, make, model, issue description)
• Service location
• Website usage data (browser, device, pages visited)

3. How Information Is Collected

• Website forms
• Phone calls, SMS, or email
• Chat widget interactions
• Basic analytics tools

4. How We Use Your Information

• Respond to service requests
• Schedule appointments
• Send updates and confirmations
• Improve services and website performance
• Maintain internal business records

5. SMS Communications & Consent

By providing your phone number and explicitly opting in through our website form, you consent to receive SMS messages from LV Auto Scan & Key.

These messages may include:

• Appointment confirmations
• Scheduling updates
• Technician arrival notifications
• Service-related communication
• Follow-ups regarding your request

Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance.

Consent to receive SMS messages is not a condition of purchase.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All SMS opt-in data and consent information will not be shared, sold, rented, or disclosed to any third parties.

6. Cookies & Tracking

We may use cookies or analytics tools to understand how users interact with our website and improve performance.

7. Data Sharing

We do not sell your personal information. We may share data only with:

• Service providers supporting operations (non-marketing purposes)
• Legal authorities when required

8. Data Security

We take reasonable measures to protect your data. However, no system is completely secure.

9. User Rights

• Opt out of SMS by replying STOP
• Request updates or deletion of your information
• Choose not to submit forms

10. Updates

We may update this policy at any time. Continued use of our services means you accept updates.

11. Contact

LV Auto Scan & Key
Las Vegas, NV
Phone: (725) 325-2553
Email: Info@LVAutoScanKey.com